Lesson notes
Effective communication means choosing clear words for the audience and situation. Listen without interrupting, ask clarifying questions and organise your response around one main point. In formal settings, use respectful greetings and complete sentences. In casual settings, a relaxed style may be appropriate, but clarity still matters.
Practice activities
- Name two habits of an active listener.
- Why should language suit the audience?
Suggested answers
- Avoid interrupting and ask clarifying questions
- Different settings have different expectations.
Study task
Write two original examples that demonstrate the skill taught. Review your work for accuracy.